DENVER, Colo. – Goodwill Industries International has conducted its own investigation to get all of the facts surrounding a Facebook post that began circulating in January of 2017. The incident referenced in the posting did not happen at a Goodwill retail store operated by Goodwill Industries of Denver. The young man with a disability was shopping with his case manager at a Goodwill store in a small Midwest town. Although posted without context, Goodwill recognizes the poster's viewpoint and appreciates his desire to help. He was referred to Goodwill from a local community agency, in hopes that he might shop for clothing under a voucher program that his Goodwill organization provides within his community.
That voucher program certainly had limitations, as articulated by the concerned Facebook poster. More specifically, the voucher was for adults over the age of 18 who are in an emergency situation. Its value was $50. Another type of voucher offered by that Goodwill organization is for children.
Goodwill Industries of Denver does not participate in either voucher program. Rather, we help our shoppers and community members in need on a case-by-case basis.
The young man received a voucher for his circumstances, which everyone should respect are private and personal. The young man and his case manager did appreciate the service offered by Goodwill as well as the supplementary support by the man who chose to purchase additional clothing for him.
Each Goodwill organization across the country has different programs based on various needs of the community. Every community-based Goodwill organization provides career development services, training, virtual skills training, mock interviews, dress etiquette, and resume review to hundreds of thousands of people each year.
We are grateful to the hundreds of thousands of people who support Goodwill and share the Goodwill story, and more importantly, the people across North America who are served by Goodwill every month are appreciative of their community's support. We thank you for your ongoing involvement while Goodwill organizations continually strive to improve all of our services.