DENVER, Colo. – In a corner of the Goodwill Thrift Store in Glendale employee Nancy Thurman plucks a pink sweatshirt from a shopping cart piled with clothing. FIrst she tests the zipper. Then she bends to scrutinize the material. "I am looking to see if there's a big tear," she explains. "Or if it has a button missing. Or if it's dirty."
The shirt passes muster. "I'm zipping it up so it won't fall off the hanger," Nancy states, brown eyes proud of knowledge gained from experience. Then she goes to get another item from the overflowing cart.